The store is following the recommendations of local health authorities to provide the healthiest environment possible. It is open for sales, in-store pick-up, and returns, while temporarily suspending workshops, events, and community room reservations.

Professional quality services are available for ski and snowboard preparation. Some services are not offered year-round, so it is recommended to call and schedule a visit. The store also offers free ski assembly with the purchase of two out of three major ski equipment items.

The store offers workshops, conferences, and community grants to promote outdoor activities and support local outdoor organizations. It is a meeting point for the outdoor community, providing opportunities to learn new skills, participate in outdoor events, and apply for community grants.

Non-profit organizations and local clubs with shared outdoor values can use the store space to promote their initiatives to members. They can engage with the outdoor community, gather feedback on projects, or raise awareness about outdoor issues.